VIDEO: 7 Customer Experience Secrets to Guarantee Customer Retention for Your Online Insurance Services

When customers buy insurance through your website, they’re doing it without the help of an agent. This can be a little scary for people without an insurance background. A well-designed website can greatly decrease customer frustration and confusion, but in order to guarantee loyalty, it helps to go a bit further. Here are seven industry secrets that will

Great Prezi Presentation – 7 Customer Experience Tips to Guarantee Customer Retention

Online insurance services can be a game-changing aspect of an insurance company’s performance. As such, insurance companies need to ensure that customers are not defecting because of their experiences. Here are 7 tips and technologies that can guarantee customer retention for your online insurance services. Enjoy this Prezi presentation, with CX tips and technologies to

Important Infographic: Creating a Great Customer Experience

A lot of CEOs, VPs, managers and lower level workers want to offer the best CX they can. Indeed, that is not the easiest mission in the world. In this important infographic by Mycustomer, we see the great and important explanation of the relationship between customer experience and costs. For example, attracting a new customer costs 6 times more that keeping

My Favorite Articles This Week About Customer Experience

Customer experience has a big impact on your business. In order to increase the revenue, to preserve customers and empower your employee, you must focus on your customer experience. Find out how to empower your customer experience strategy, how to get your leaders on board about customer experience, etc. Below you can find the articles