Newest iWatch Trailer- A Breakthrough Customer Experience

Here’s apple’s news iWatch trailer.

It came to solve a big customer problem- customers stopped using their watches to tell time. They started using their phones.

Now, they can check their iWatch and still have easy access to their phone functionalities.

It’s very impressive to see a company that listens to customer feedback. They saw opportunities to improve their customers’ experiences with Apple products and they met them there.

Do you agree? What predictions do  you have for this product? Leave your comments!





Matthew is the Lead Author & Editor of CXperience Blog. Matthew established the CXperience blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Customer Experience.