Here’s What Your Online Insurance Customers Are Thinking Of

Let’s face it, dealing with insurance sucks and figuring out how to buy it online sucks even more. Because of this, insurance providers should put a strong focus on improving their site’s usability and functionality. Here are 7 things your online insurance customers are thinking of:



Matthew is the Lead Author & Editor of CXperience Blog. Matthew established the CXperience blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Customer Experience.