Dilbert Speaks on Customer Satisfaction – VERY Funny

We all believe in the importance of customer satisfaction – in theory, at least. But sometimes it can be hard to stay focused on the customer when other concerns keep popping up. While it may take some extra effort, making it a priority to always put the customer first will increase both loyalty and satisfaction.

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Matthew is the Lead Author & Editor of CXperience Blog. Matthew established the CXperience blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Customer Experience.