5 Tools to Enhance Customer Experience

“Your website isn’t the center of your universe. Your Facebook page isn’t the center of your universe. Your mobile app isn’t the center of your universe. The customer is the center of your universe.” –– Bruce Ernst   Your business won’t survive without loyal customers. Providing the right experience will make the difference between a

Customer Experience – Top 5 Weekly Articles

Plenty of interesting articles and blog posts were written this past week about employee training, but since we all have jobs, keeping track can be challenging. To ease things as much as possible, I gathered the top 5 articles I found online, which provide interesting and new aspects and perspectives on training management. 1. Brand or

5 Tips for Enhancing the Millennial Customer Experience

“You need to bring your very best customer experience game to these young customers. With internal time clocks and expectations defined, to a great degree, by the best of the online experience that has been their birthright serving them means carefully plotting out the very best implementations of customer-serving digital technology, because millennials will settle

5 Tools You Must Know About to Improve Your Customer’s Online Insurance Experience

* This article is part of a White Paper called: “What Insurance Customers Expect from Your Online Services and How to Exceed Their Expectations.”   Walk Me WalkMe can be a big help improved your websites usability and it can drive prospects to action. WalkMe delivers clear, step-by-step guidance to effectively guide visitors through any