Walmart introduced its mobile payment feature last year, and began to roll out nationally two months ago. Walmart Pay has reached over 30 states, and quite recently New York and California and other heavily populated states. Walmart Pay is actually quite simple to use, the customer visits any register in the store, takes out…
Categories: Customer Experience News
Waze Improving Customer Experience With New Update To Avoid Difficult Intersections
Google-owned traffic and navigation app Waze has recently released a solution for a ‘Hyperlocal Driving Challenge’ as it’s referred to on Waze’s blog post. In rush hour situations drivers might tend to stress out as to whether they should turn or go straight. Especially when this quick decision making involves crossing multiple lanes of traffic.…
What’s New in Customer Experience?
The week has passed, and with it comes another “best of the week” articles review. A lot has happened this week – many exciting news and fresh approaches. In order to save you precious time going through the trouble of looking for the right articles to read, I summarized the 5 most important articles of…
My Favorite CX Articles of the Week
Summer vacation has come to an end, our kids are back at school, and we are back to working long hours, hardly having any time to catch up on customer experience news. Luckily, I’m back with my weekly roundup, of the top CX stories! This week, I found some special stuff: a take on…
The Greatest CX Articles From This Week
This week I found some really great articles for you. As you know, every week I try to find the most suited articles for you. This week I am extra pleased, because I found some awesome tips you can use to improve your CX: the formula for unbeatable CX, the use of tablets in customer…
5 Top Articles of the Week
We are all busy people, and it can be very hard for us to keep in touch with everything that’s going on in the world of cx. Still, many of us choose to do it anyways. We waste nights and days reading article after article about everything to find the few great and useful tips.…
Best CX Articles of the Week
The summer is coming closer every week, and with it we see more and more thirsty companies –thirsty for great customer experience services. This week I chose five articles, each looking at CX from a different perspective: Failed CX, successful CX, ways to bring success or failure to your CX and the importance of good…
My Favorite Article this Week about Customer Experience
These days, technology occupies a huge space in our lives, and customer experience is an important part. We want to deliver the best service on any device. Want to find out how to improve your customer experience, and why only a few companies manage to deliver it? Find it all, and more, in this roundup.…
My Favorite Articles this week in Customer Experience
1. Forrester’s Customer Experience Index, Spring 2015: The Start of A Whole New Ballgame Red Sox fan (and Vice President and Principal Analyst at Forrester Research) Megan Burns, shares the newest features in Forrester’s Customer Experience Index, that challenge brands to sustain customer loyalty. Her baseball lingo is especially fun! 2. To Grow Your Career, See The Whole Customer…