5 Tools to Enhance Customer Experience

“Your website isn’t the center of your universe. Your Facebook page isn’t the center of your universe. Your mobile app isn’t the center of your universe. The customer is the center of your universe.” –– Bruce Ernst   Your business won’t survive without loyal customers. Providing the right experience will make the difference between a

Customer Experience – Top 5 Weekly Articles

Plenty of interesting articles and blog posts were written this past week about employee training, but since we all have jobs, keeping track can be challenging. To ease things as much as possible, I gathered the top 5 articles I found online, which provide interesting and new aspects and perspectives on training management. 1. Brand or