Important Infographic: Creating a Great Customer Experience

A lot of CEOs, VPs, managers and lower level workers want to offer the best CX they can. Indeed, that is not the easiest mission in the world. In this important infographic by Mycustomer, we see the great and important explanation of the relationship between customer experience and costs. For example, attracting a new customer costs 6 times more that keeping an old one! You probably understand what the easiest way to keep a customer is – good CX!

 

Matthew Thomas
Matthew is the Lead Author & Editor of CXperience Blog. Matthew established the CXperience blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Customer Experience.
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